Handling every interaction
like it’s your company’s most important conversation.
 
 

Live Answers: 24/7/365

Call or Text: 800-411-5777

Services & Results

With the broadest selection of call centre services,
we help you make money while saving money.

People & Technology

You benefit from 2,500+ professionals
– using the latest technology –
to deliver exceptional ROI.

Trust & Experience

10,000+ clients trust us and our decades
of experience to protect their brand
and expedite growth.

Handling every interaction
like it’s your company’s most important conversation.
 
 

Call or Text: 800-411-5777

woman in plaid shirt with headset at desk and other agents next to her

Canadian-Based Answering Service & Contact Centre

To explore AnswerNet Canada’s services, please click one of the three links below.

AnswerNet Canada offers a huge selection of Call Centre Services, which can enhance your Telephone Answering Service, replace or supplement your in-house staff, or outsource many business tasks completely, saving you time and money.

Imagine, you can take and process orders, take payments, do billing, make appointments, have a 24-hour receptionist, send text messages, manage email and postal mail, accept packages, and manage a complex schedule without having to hire any additional staff.

AnswerNet Canada agents are experienced and trained to handle the needs of any office.

Coupled with customized instruction and training about your business, your use of a Call Centre for some or all of your administration is completely seamless to your customers.

When you think of Call Centres and Answering Services, think of AnswerNet Canada.

AnswerNet provides the people and technology to help you execute quickly and effectively in any situation. We utilize a process based on an entrepreneurial culture that makes your individual needs our core focus.

AnswerNet is uniquely positioned to place or answer any call, text, chat, or video transmission to any device, in any language, at any time, any place in the world. With no project too big or too small, AnswerNet’s programs not only make our clients money but also saves them money.

When other call centers have a project they can’t handle or that doesn’t fit them, they call AnswerNet – “The Call Center’s Call Center.”

How You Benefit from the AnswerNet Difference

This is why we’re the premier solution for your business.

People

With thousands of employees, from friendly agents, conscientious sales reps, to back-office support and tech gurus, AnswerNet has the team in place to help you succeed.

Technology

We utilize technology to assure you get the best results at the lowest cost. The size of our tech department alone is larger than most of our competitors.  

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Speed

You benefit from AnswerNet’s experience, resources and processes in place to get your program up and running quickly and effectively.

sales icon agent in headset

Call Center's Call Center

Looking for peace of mind when selecting a call center partner? No better proof of our ability than knowing when other call centers can’t, they turn to AnswerNet because we can!

Data Security

We take every precaution to safeguard your data. AnswerNet’s cloud-based system is hosted and backed-up on AWS for extra protection.

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Entrepreneurial Culture

With a culture of entrepreneurialism that puts your ROI front and center, we share your desire to find the optimal mix of people and technology to help you exceed your goals.

The Business of "Any"

The ultimate in omni-channel solutions, AnswerNet removes all the obstacles to communicate with anyone, at any time, in any place, on any device, in any language, tailored to you.

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Unlimited Scalability

AnswerNet has decades of experience working on every type and size of inbound, outbound, BPO, automated, and telephone answering service. Rest assured we can handle your program!

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Locations

Our call centres in Canada cover all time zones and all service offerings.

Toronto Call Centre

AnswerNet Toronto employs bilingual (French/English, Spanish/English) agents who are experts at providing Customer Care and Help Desk services through voice, email, chat, SMS, TTY, and IP relay.

The center boasts an exceptional breadth of offerings, which also include Virtual Receptionist services, 24/7 Language Translation Support, Customer Service and Support, Dispatch, Live Chat, Tier 1 Support and Direct Response capabilities.

AnswerNet Toronto also provides outbound services, including B2B and B2C telemarketing and lead generation.

Winnipeg Call Centre

AnswerNet Winnipeg offers bilingual agents (French/English) that are experts at providing Order Entry, Customer Care and Help Desk services using voice, TTY, IP relay, email and live chat.

Our Winnipeg call center is experienced with connecting callers to client staff members in multiple offices through its Virtual Receptionist Services and handling customer inquiries, and purchases through its Direct Response capabilities.

Get Started with Call Centre Services Local to You

AnswerNet Canada has Call Centres in Winnipeg and Toronto, serving both Eastern and Western Canada. Your phone calls can be transferred to a call centre located nearest to you.

Ready to find out more? Drop us a line today for a free quote!

 


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